Viceroy Bali Covid-19
*Update May 2021 – our entire team are fully vaccinated, as of 24 May 2021. Read more here.
As we continue to adapt to a new way of life, we look forward to Bali reopening safely to International tourism. To demonstrate Viceroy Bali Covid-19 commitment to your safety we wanted to share this video with you. Rest assured we are working very hard to allow you enjoy your stay at Viceroy Bali without worry. Bali also has strict hygiene policies in place to minimize risk.
Watch the video below to see what you can expect upon arrival and during your stay at Viceroy Bali.
Viceroy Bali Covid-19 Commitments
As ever, our team are here to help you along your journey. If you have any questions regarding particular practices, we will be most happy to answer. Email us anytime at res@viceroybali.com. Alternatively, start a live chat here on our website and we will endeavor to respond as soon as possible.
Precautions taken at Viceroy Bali:
- Checking the body temperature of everyone arriving into hotel, staff and guests alike.
- Antibacterial sanitising every surface in villas, common areas, vehicles continuously throughout the day/night
- Hand sanitizer stations around the hotel premises for use.
- Not seating guests near each other in the restaurants or pool area.
- Limited staff operating and stringent sanitisation requirements for them.
Our cancellation policy:
During these times it is good to appreciate the importance of booking flexibility for our guests. As such, we have amended our cancellation policy to be much more adaptable to the current environment, with new bookings being able to be cancelled or rescheduled up to 7 days prior to check-in.
For those that had planned to visit Viceroy Bali during certain dates in 2021, we are allowing a 12-month amendment of stay dates for peace of mind that your booking with us is still valid. Should guests not know exact dates when they would like to travel again then we are happy to have the booking recorded.
If you have booked through a third party agent or online, please contact them to liaise with us regarding refunds or amended travel dates.
Viceroy Bali received a CHSE certificate.
The CHSE (Clean, Health, Safety & Environment) Certification Program or Cleanliness, Health, Safety, and Environmental Sustainability is the process of granting certificates to tourism businesses, other related facilities, the community environment, and tourism destinations.
