Sustainable Luxury at Viceroy Hotel Bali

Conscious travel and sustainable luxury

At Viceroy Bali, we are just as passionate about sustainability as we are about offering luxury service and we believe both can be blended seamlessly together. We want our guests and team to feel they are contributing to a solution rather than adding to a problem when staying with and working at Viceroy Bali. Since we opened in 2005 we have introduced various initiatives throughout the hotel with the aim of prolonging the unique spirit our special home of Ubud encapsulates.

Viceroy Bali is on a journey to review all of its practices and make significant changes to the way it operates. We will continue to update as we implement more best practices around sustainability.

Environmental impact

Water Ultrafiltration System Treatment

Our water treatment system boasts a range of filtration degrees between 0.1 and 0.01 microns, effectively removing total suspended solids (TSS), bacteria, and colloidal matter. The extensive wastewater treatment system processes waste through an eighteen-step organic process, ensuring that clean water is returned to the local river, significantly benefiting downstream villages. Sourcing our water from a natural spring located 80 meters deep in the mountains, we filter it through a reverse osmosis system. We also conduct monthly water tastings to ensure its quality, providing our guests with high-quality and safe water.

Utilizing advanced filtration methods and recycling wastewater not only guarantees superior water quality for our guests but also reduces our environmental footprint. By replacing traditional clarifiers and sand filters with our advanced filtration system, we minimize the use of chemicals and the waste associated with conventional methods. Returning clean water to the local river enhances the ecosystem and the well-being of downstream communities. This holistic approach to water management reflects our commitment to sustainability and our dedication to creating a positive impact on the environment and local communities.

Nordaq Bottles

We’ve partnered with Nordac reusable bottles for all our rooms, guaranteeing locally sourced water undergoes filtration, bottling, and capping, with eco-conscious short-distance transportation, ensuring top-tier quality and eliminating single-use plastic. As a commitment to sustainability, we have chosen to adopt Nordaq solutions for our water supply in each room as well as in our two restaurants. These Nordaq bottles offer an eco-friendly and highly sustainable approach, in perfect alignment with our commitment to the environment and our desire to provide our guests with a superior experience.

Nordaq water systems are designed to maximize efficiency while minimizing environmental footprint. Through our partnership with Nordaq, we actively contribute to reducing plastic pollution by eliminating the need for single-use plastic water bottles. This approach significantly reduces our plastic consumption and dependence on disposable materials, while promoting a cleaner and more sustainable planet.

Furthermore, by opting for Nordaq solutions, wich locally producing and bottling the high-quality water, we reduce emissions associated with transportation and contribute to a more responsible and efficient logistics chain.

No Single-Use Plastic

The earth is our home. You will find no single-use plastic bathroom amenities in the room, nor in Cascades Restaurant or Apéritif bar. We make use of ceramic refillable carriers which are made organically and locally sourced for shampoo, conditioner, and shower gel, which are refilled by our staff as positive contributions to mother nature.

The resort filters all of its water to a safe drinkable standard, which has dramatically reduced the use of single use plastic bottles, especially as many guests bring their own refillable water bottles these days.

Reusable water bottle

Provided in your room is a thermal water bottle (wonderful to keep your water cool!), which can be filled up directly from any refill points in the hotel, or directly from the tap (we’ve filtered our water to international drinking water standards).

We do hope that even though we provide glass water bottles from Balian to be used throughout your stay (a fantastic sustainable company which has recently been awarded b-corp status)

Viceroy Bali - Greenhouse

Sourcing and waste

We could not be more thrilled to announce that we have an organic garden in the grounds of the hotel, of which we welcome guests to walk around with the chef. We use natural compost and manure to fertilize and grow plants and flowers. The organic garden facilitates us to grow, care and harvest vegetables for our kitchen. It promotes health as our kitchen ingredients will not have a chemical residue that would enter your body if not thoroughly washed away. Besides that, it also produces superior taste.

Native flora include orchids and mushrooms which grow naturally throughout the hotel and are maintained by our full time gardening team, who come from local and surrounding villages.

Suppliers are advised and requested to not wrap all produce in plastic. Internally, we use reusable bags. Plastic straws are no longer in use.

Garbage is split into organic and non-organic; the bins have no plastic bags to minimize the waste of plastic, the 2 food bins are integrated in the working area.

Many trimmings in the kitchen are being used for garum, lacto fermentation, pickled, kombucha, in order to preserve and add more depth/layers to our menu

We cook our own staff meals, using the vegetables or trimmings from the menu items.

We work with solar energy and installed an induction stove that only uses the energy we require. There is no wastage of wake flames or gas.

The Tomatoes entrée at our restaurant Apéritif is an example of one zero-waste dish.

We have a special section in our bar menu for non-alcoholic beverages (mocktails) which are produced from our zero-waste program. We create tepache from pineapple skin, ginger beer, and various kind of kombuchas.

Viceroy Bali - Greenhouse

Demonstrate The Financial Benefits of Sustainable Engineering

We assign a local company Mantra to work and develop our eco-toolkit in building a sustainable property management solution. As a result, we are able to make the best decisions, balancing long-term thinking and financial performance in the environmental sustainability journey.

Viceroy Bali Aerial Panorama

Protecting our natural environment

During the construction process we either built around the natural vegetation or relocated trees and bushes. The natural waterways were kept intact, especially the subak system used in the padi rice fields next to the resort and around Apéritif.

We installed an extensive sewage treatment which allows waste to be processed via an eighteen step organic process, and ready to put clean water back into the local river, which is a huge improvement for villages downstream.

Throughout the property you will find solar panels

Our Air conditioning system has a dual purpose with the waste energy used to cool; inversely heating the water at the same time

Employee and guest initiatives

When rooms are not occupied the A/C is switched off. We set it to 23 degrees before arrival. When guests go out we ask remind them to switch it off where possible. Our rooms have double glazing installed with special glass to reflect strong sunrays to allow rooms to be kept cooler without the need of blasting the A/C

We remind guests upon check in on the process of wanting their linen/towels changed via a card in the room

Around Viceroy Bali

Social impact

Zero Footprint Partnership

The food system accounts for one-third of global greenhouse gas emissions, contributing to planetary warming. Additionally, it employs methods that degrade the soil, emit carbon, deplete nutrients, and mistreat animals and resources. Viceroy is now part of the ZFPA program with the objective of creating a renewable food system by developing acres of healthy soil and reducing carbon emissions through three key pillars. 1% Pledges: We donate 1% of our monthly restaurant sales to the ZFPA fund, supporting local and regional farmers in transitioning to regenerative farming practices. Carbon Neutrality: This initiative assesses our Life Cycle (LCA) to measure the carbon footprint, land use, and water use of our menu ingredients. Industry professionals provide tools and training to reduce emissions, guiding our journey to net-zero carbon and ensuring access to safe, nutritious food for all. Virtuous Recycling Cycle: We transform food waste into ‘eco-enzymes’ through a healthy process. Nutrients return to fields, benefiting local farmers with affordable compost, enhancing soil and crop health. Farmers learn to use these organic materials respectfully, promoting tastier, more nutritious harvests. Our commitment is to construct a sustainable, responsible food system, setting the standard for environmental stewardship.

Employee and guest initiatives

We ask our employees to share transfers, try and walk to work if close, or use bicycles. Many employees are from the local village Nagi which allows them to easily walk in.

Using local supplies for tours is very important to Viceroy and we recommend our guests to get out there and ‘experience Bali’ – this might be through a guided walk around the padi rice fields, a dance lesson or blessing by a Balinese priest to name a few – this helps money flow through the right channels and go directly to local guide and drivers

Once a month we have a cleaning session around the surrounding village Nagi and the road leading up to the resort.

A large part of our team (37%) is formed from our local village Petulu with the remainder coming from surrounding villages of the hotel. This helps us to ensure our guests receive a genuine Balinese welcome and hospitality throughout their stay.

The majority of our villas and public areas are built in traditional alang-alang (thatched roof) which requires high maintenance. To keep the alang-alang in good condition we work with local craftsmen for regular maintenance

rice paddy trekking

Working with charities

We work closely annually with the Bali Children project. One such event raised 227 million Indonesian Rupiah (approx. 15,000 USD), which is supporting kids through high school, which two have now graduated and attending college.

In 2020 during COVID border closures we started working with The Plastic Exchange and its founder I Made Janur Yasa who has been nominated as CNN Hero of the Year. The Exchange is a sustainability movement that empowers communities to change their waste behavior through dignity-based exchange systems that result in cleaner, healthier environments. We have helped them financially and through providing Rice for Plastic in our local village monthly. To date they have collected 928,000 kg of Plastic from Bali island.

We partnered with Rotary Club for the children’s helmet initiative where we purchased 500 children’s helmets and donated to the poorest primary schools in our region.

We financially supported and encouraged the younger Balinese generation at Design school to create zero waste dresses as part of a competition, out of recycled plastic.

Around Viceroy Bali

Cultural considerations

Internships are prioritised for Indonesian/local community students like Shara who joined us in August 2022 working in the marketing department – she’s been promoted to a full time position as of December 2022.

Many Balinese follow a strict Hindu religion, alongside deep-seated cultural traditions meaning time needed for praying, ceremonies and rituals. There is active encouragement to maintain these practices.

As a mark of respect for local culture and tradition, every Thursday each team member is required to wear local dress (kebaya for women) and men wear a white shirt and a batik or songket kamben with an overlay called the saput. The saput typically has a decorative border and is usually white or patterned. The dress is completed with a sash and a traditional headdress called the Udeng.

We actively encourage guests to visit the several UNESCO World Heritage sites close to the hotel; the Tegallalang Rice Terraces with their unique watering system and how they demonstrate Tri Hita Karana, which is the Balinese philosophy of life that prioritizes harmony in three aspects which are:

– Harmony with nature
– Harmony with other humans
– Harmony with God

Depending on the season we hold regular Balinese dance performances in our restaurant CasCades. It’s important to keep this tradition alive.

During special Balinese ceremonies we encourage in house guests to take part so they can further appreciate the depth and authenticity of the culture. There is a temple onsite at the hotel.


The future of sustainability at Viceroy Bali

We will approach sustainability as an ever evolving process and we understand that regenerative travel is becoming front and centre as we learn more about all aspects of looking after the environment, economy and social practices.

The appointment of a sustainability champion in each department of our hotel is a crucial initiative to bolster our commitment to sustainable and responsible practices. Each champion is carefully selected for their enthusiasm, dedication, and genuine desire to contribute to our sustainability goals. Every champion proposes three actionable solutions per week to ensure that new actions are implemented in their respective departments each month. Weekly sustainability meetings are held to assess the effectiveness of each action taken and to identify areas for improvement and new ideas to explore. The sustainability champion in each department is an essential driver of progress, fostering awareness, collaboration, and innovation within their team. Their leadership helps create an environment where sustainability is integrated into every aspect of our hotel operations.

Here are a few initiatives we’ll be introducing very soon or in the near future…

Increasing the number of solar panels onsite

Educating employees and local communities about waste

Upskilling as many employees as possible to maintain talent

20% reduction in energy usage across the whole property by 2026

Introduce a carbon offset into room rates

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