Booking Terms and Conditions

Flexible Room Rate

Payment
A credit card is required at the time of booking.
The remaining balance will be charged on your date of arrival. Taxes and fees are included.

Cancellation
This reservation is fully refundable. Cancel for free until 14 days before the arrival date at 12:00 AM local time.
After the free cancellation window ends, the following fee schedule applies:
If you cancel within 14 days of arrival, you will be charged the first day’s price.

In the event of a no-show, you will be charged 100% of the total reservation amount.

Last Minute Deal

Payment
A percentage of the total reservation cost will be charged at the time of booking (100%).
A credit card is required at the time of booking. Taxes and fees are included.

Cancellation
This reservation is non-refundable. 100% of the reservation amount is charged if you cancel.

In the event of a no-show, you will be charged 100% of the total reservation amount.

Smart Saver

Payment
The first night’s accommodation(s) will be charged at the time of booking. A credit card is required at the time of booking.
The remaining balance will be charged on your date of arrival. Taxes and fees are included.

Cancellation
This reservation is partially refundable and is based on the following fee schedule:
If you cancel more than 14 days before arrival, you will be charged the first day’s price.
If you cancel within 14 days of arrival, you will forfeit all previous charges and will not be charged any additional fees.

In the event of a no-show, you will be charged 100% of the total reservation amount.

Advance Purchase

Payment
A percentage of the total reservation cost will be charged at the time of booking (100%).
A credit card is required at the time of booking. Taxes and fees are included.

Cancellation
This reservation is non-refundable. 100% of the reservation amount is charged if you cancel.

In the event of a no-show, you will be charged 100% of the total reservation amount.

Early Escape

Payment
A percentage of the total reservation cost will be charged at the time of booking (100%).
A credit card is required at the time of booking. Taxes and fees are included.

Cancellation
This reservation is non-refundable. 100% of the reservation amount is charged if you cancel.

In the event of a no-show, you will be charged 100% of the total reservation amount.

Spa Without Limits

Payment
The first night’s accommodation(s) will be charged at the time of booking. A credit card is required at the time of booking.
The remaining balance will be charged on your date of arrival. Taxes and fees are included.

Cancellation
This reservation is partially refundable and is based on the following fee schedule:
If you cancel more than 14 days before arrival, you will be charged the first day’s price.
If you cancel within 14 days of arrival, you will forfeit all previous charges and will not be charged any additional fees.

In the event of a no-show, you will be charged 100% of the total reservation amount.

Club Villa with Premium inclusions

Payment
The first night’s accommodation(s) will be charged at the time of booking. A credit card is required at the time of booking.
The remaining balance will be charged on your date of arrival. Taxes and fees are included.

Cancellation
This reservation is partially refundable and is based on the following fee schedule:
If you cancel more than 21 days before arrival, you will be charged the first day’s price.
If you cancel within 21 days of arrival, you will forfeit all previous charges and will not be charged any additional fees.

In the event of a no-show, you will be charged 100% of the total reservation amount.

Stay Longer Pay Less

Payment
A percentage of the total reservation cost will be charged at the time of booking (100%).
A credit card is required at the time of booking. Taxes and fees are included.

Cancellation
This reservation is non-refundable. 100% of the reservation amount is charged if you cancel.

In the event of a no-show, you will be charged 100% of the total reservation amount.

Packages

The following terms and conditions apply to all packages listed below:

Wellness Package, Bali Family Package, Bali Luxury Package, Ubud Honeymoon Package

Payment
The first night’s accommodation(s) will be charged at the time of booking. A credit card is required at the time of booking.
The remaining balance will be charged on your date of arrival. Taxes and fees are included.

Cancellation
This reservation is partially refundable and is based on the following fee schedule:
If you cancel more than 21 days before arrival, you will be charged the first day’s price.
If you cancel within 21 days of arrival, you will forfeit all previous charges and will not be charged any additional fees.

In the event of a no-show, you will be charged 100% of the total reservation amount.