Booking Terms and Conditions

Flexible Room Rate

Payment
A valid credit card is required to guarantee the booking.

Cancellation
01 July – 30 September, 24 December -10 January
Cancellations received less than 21 days prior to the arrival date will incur a charge of one night.
In case of no-show, full amount of the reservation will be charged.

01 April – 30 June, 01 October – 23 December, 11 January – 31 March
Cancellations received less than 7 days prior to the arrival date will incur a charge of one night.
In case of no-show, full amount of the reservation will be charged.

Last Minute Deal

Payment
Full payment will be charged upon booking.

Cancellation
Non-cancellable and non-refundable.

Smart Saver

Payment
One night non-refundable deposit will be charged upon booking.

Cancellation
01 July – 30 September, 24 December -10 January

Cancellations received less than 14 days prior to the arrival date or in case of no-show full stay will be charged.

01 April – 30 June, 01 October – 23 December, 11 January – 31 March
Cancellations received less than 7 days prior to the arrival date or in case of no-show full stay will be charged.

Advance Purchase

Payment
Full Prepayment will be charged upon booking.

Cancellation
Non-cancellable and non-refundable.

Early Escape

Payment
Full Prepayment will be charged upon booking.

Cancellation
Non-cancellable and non-refundable.

Spa Without Limits

Payment
Full Prepayment will be charged upon booking.

Cancellation
Non-cancellable and non-refundable.

Club Villa with Premium inclusions

Payment
One-night non-refundable deposit will be charged upon booking

Cancellation
01 July – 30 September, 24 December -10 January
Cancellations received less than 21 days prior to the arrival date will incur a charge of one night.
In case of no-show, full amount of the reservation will be charged.

01 April – 30 June, 01 October – 23 December, 11 January – 31 March
Cancellations received less than 7 days prior to the arrival date will incur a charge of one night.
In case of no-show, full amount of the reservation will be charged.

Stay Longer Pay Less

Payment
Full Prepayment will be charged upon booking.

Cancellation
Non-cancellable and non-refundable.

Packages

The following terms and conditions apply to all packages listed below:

Wellness Package, Bali Family Package, Bali Luxury Package, Ubud Honeymoon Package

Payment
Your reservation must be guaranteed with a valid credit card and expiry date at the time of reservation. One night non refundable deposit will be charged upon booking. Hotel reserves the right to cancel any reservations with an invalid credit card.

Cancellation
July 1 – August 31 and December 24 – January 5
Cancellations received within 21 days prior to the arrival date will incur a charge equivalent to one night accommodation.
In case of no-show, full amount of the reservation will be charged.

April 1 – June 30, September 1 – December 23 and January 6 – March 31
Cancellations received within 7 days prior to the arrival date will incur a charge equivalent to one night accommodation.
In case of no-show, full amount of the reservation will be charged.

More Information