Booking Terms and Conditions

20th Anniversary Celebration Offer

Payment
One night non-refundable deposit will be charged upon booking.

Cancellation
In case of cancellation, one night deposit is not refundable.
In case of no-show, the full amount of the reservation will be charged.

Flexible Room Rate

Payment
A valid credit card is required to guarantee the booking.

Cancellation
01 July – 30 September and 24 December – 10 January
– Cancellations received less than 21 days prior to the arrival date will incur a charge of one night.
– In case of no-show, full amount of the reservation will be charged.

01 April – 30 June / 01 October – 23 December / 11 January – 31 March
– Cancellations received less than 7 days prior to the arrival date will incur a charge of one night.
– In case of no-show, full amount of the reservation will be charged.

Prepaid Offer

Payment
Full payment will be charged upon booking.

Cancellation
Non-cancellable and non-refundable.

Last Minute Deal

Payment
Full amount will be charged upon booking.

Cancellation
Non-cancellable and non-refundable.

Smart Saver

Payment
One night deposit will be charged upon booking.

Cancellation
01 July – 30 September and 24 December – 10 January

– Cancellations received less than 21 days prior to the arrival date will incur a charge of one night.
– In case of no-show, the full amount of the reservation will be charged.

01 April – 30 June / 01 October – 23 December / 11 January – 31 March
– Cancellations received less than 7 days prior to the arrival date will incur a charge of one night.
– In case of no-show, the full amount of the reservation will be charged.

Early Bird

Payment
One night deposit will be charged upon booking.

Cancellation
01 July – 30 September and 24 December – 10 January
– Cancellations received less than 21 days prior to the arrival date will incur a charge of one night.
– In case of no-show, full amount of the reservation will be charged.

01 April – 30 June / 01 October – 23 December / 11 January – 31 March
– Cancellations received less than 7 days prior to the arrival date will incur a charge of one night.
– In case of no-show, full amount of the reservation will be charged.

Premium Saver

Payment
One-night non-refundable deposit will be charged upon booking

Cancellation
– In case of cancellation, one night deposit is not refundable.
– In case of no-show, the full amount of the reservation will be charged.

Stay Longer Pay Less

Payment
One-night non-refundable deposit will be charged upon booking.

Cancellation
– In case of cancellation, one night deposit is not refundable.
– In case of no-show, the full amount of the reservation will be charged.

Packages

The following terms and conditions apply to all packages listed below:
Wellness Package, Culinary Package, Bali Family Package, Bali Luxury Package, Bali Cultural Package, Ubud Honeymoon Package

Payment
Your reservation must be guaranteed with a valid credit card and expiry date at the time of reservation. One night deposit will be charged upon booking. Hotel reserves the right to cancel any reservations with an invalid credit card

Cancellation
July 1 – August 31 and December 24 – January 5
– Cancellations received within 14 days prior to the arrival date will incur a charge equivalent to one night’s accommodation.
– In the case of a no-show will result in a full charge of the total reservation amount.

April 1 – June 30, September 1 – December 23 and January 6 – March 31
– Cancellations received within 7 days prior to the arrival date will incur a charge equivalent to one night’s accommodation.
– In the case of a no-show will result in a full charge of the total reservation amount.

More Information